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Carlyle Printers | About Us | Printers and Office Products in Winnipeg Skip to main content
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We have the NEW Temperature Verification Kiosk!

Our temperature verification system provides the ability to screen employees and guests via an infrared body temperature camera. Designed to help protect the health and safety of both employees and guests by preventing anyone with a temperature from entering a facility.

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Our Company

We started our business in Winnipeg and remain a local company. While we manage printer fleets nationally, our success and growth has been predicated on serving the needs of our customers in Winnipeg and Manitoba at large.

Carlyle History

Manitoba’s leading authorized dealer for Canon and HP.

Rooted in the success of Carlyle Computer Products, the next generation of Carlyle has arrived with a focus on creating customer solutions that build on a tradition of delivering high customer value. The new Carlyle provides a full line of computer supplies as in the past, with the addition of printer service and hardware. Now with one call, you can manage the needs of your entire printer fleet: Printer Hardware, Printer Service and Printer Supplies.

Our Vision & Mission

Our Vision

To Simplify Office Printing - Carlyle helps keep offices productive so organizations can focus on what matters most... their customers.

Our Mission

To shed light on the total cost of operating a printer fleet, and bring significant savings in time and money to our customers.

Our Core Values

Happy Customers: (Passion)

A happy customer means a job well done. Happy Customers fuel us, excite us, drive us and we look for ways to go above and beyond the call of service to create value and memorable experiences. On the clock, off the clock; Christmas eve or early mornings, our clients can count on us to deliver a consistent and simple experience. We make Raving Fans one customer at a time.

Engaged People: (Accountability)

We are an engaged community; growing, expanding and innovating. We don’t make excuses, we find solutions. We help each other, inspire each other and look for ways to contribute; its our code of conduct. We are fully engaged people.

Drive and Embrace Change: (Determination)

We are ever expanding and pushing for growth. It’s what we do. Growth and change inspires us to never give-up; they drive success and lead to increased value to our clients and team members. We’re here to build value, to make a difference, to leave a legacy. We drive and embrace change.

Finding A Better Way: (Creativity)

Finding a better way defines our approach, our attitude, our actions. As we challenge status quo, we are re-inventing the experience we create for our clients and how we relate with each other and that excites us. We are committed to forward thinking, willing to put in the effort to transform our environment for the good. We’re committed to always finding a better way.

Pay It Forward: (Caring)

Building a better community takes efforts both at and away from the workplace. We know that by giving back financially and in time each Carlyle Team Member can make a difference. The motivation is not to receive but to focus on giving without any expectation of self-benefit.

Why Customers Choose Carlyle

Local

We are a locally owned, Winnipeg based company servicing customers across North America. All core functions of our business are in Winnipeg, in one office and available to you at one phone number. Proximity to our core units promotes collaboration across teams to quickly resolve any issues. The collaboration promotes creative, customized solutions for our customers.


Service

Service is where we hang our hat. We've undertaken a number of unique measures that have made our service delivery the best in the industry:

  • Geographic Technician Assignment
  • Mobile van stock of parts needed to service devices
  • Third party aggregated net promoter score
  • Total Call Checklist - every service call is a maintenance call

Carlyle manages print devices and supplies toners to customers located across Canada and our expansion into the USA is on the rise.


Service Commitment

0.00 HRS

AVERAGE
RESPONSE TIME

98.8%

UPTIME

91.18%

NET PROMOTER
SCORE

100%

UNCONDITIONAL
REPLACEMENT
GUARANTEE

Many companies claim that they have the “Best service in the business” but few even have a way to measure how happy their customers are. Here at Carlyle Printers, Service & Supplies Ltd. we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system - www.netpromoter.com. For more info please click here.


Our Partners

We choose our equipment partners carefully. We learned long ago that not all copier equipment is created equally. HP and Canon have both been market leaders for the last several decades providing cutting edge technology while maintaining consistent quality in the marketplace.

HP Logo
Canon logo

Our Team

You will see on this site our Corporate Values. Those 5 attributes is in each of our Team Members, and department teams. Carlyle has 5 Teams (some would say departments). Each led by a Team Leader.

Logistics Team

Responsible to ensure we have the inventory in stock, and you receive it on time.

Administration/Operations

Responsible to take your orders, issue your invoices, manage your contracts.

Service Team

Responsible to install your new devices, and keep them up and running to your satisfaction.

Sales Team

Responsible for finding solutions for our customers to save them time and money.

Local Ownership Team

Responsible to create an environment for the Carlyle Team to thrive in our quest to live our values and create Happy Customers.


Carlyle operations team in front of service van

Operations Team

Carlyle sales team in front of promotional banner

Sales Team

Carlyle service team beside van parked in front of office in Manitoba

Service Team

HP Elite Partner

Carlyle Printers, Service & Supplies works hand in hand with HP as an HP IPG Printing Elite Partner.

With our focus on providing managed print services to medium to large sized businesses and HP’s commitment to being a leader in print technology solutions, we work together to provide our customers with solutions that will reduce costs and increase efficiency.

HP Logo

To qualify as an HP Office Printing Elite Partner Carlyle has:

  • Completed over 70 plus hours of imaging and print technical and sales training.
  • Committed to maintaining a full staff of sales reps and printer engineers who are fully trained on HP printing and imaging products.
  • Demonstrated a successful track record of providing managed print services.

HP’s Elite Partner program coupled with our experience in providing clients with printing / imaging infrastructure optimization and managed document workflow strategies will result in savings and efficiencies for your business.

Call our sales team today to talk about how you can benefit from this partnership program.

CONTACT US

Canon Trusted

Canon is one of the leading manufacturers of Imaging Technologies in the world. You will find their world class camera imaging technologies in every one of their copier devices. The three dimensional imaging capabilities is not paralleled.

Canon Logo

The same serious attention to detail that Canon puts into their manufacturing process, they put into their partner selection process. Carlyle Printers, Service & Supplies Ltd. is honored to be the leading Canon partner in Manitoba. All National accounts sold by Canon Canada that have offices in Manitoba are installed, and serviced by the Carlyle team. Carlyle is unique in having this deep relationship with Canon. It brings with it the strength of this International Company with the flexibility of an entrepreneurial locally owned entity. In this case one plus one equals three.

Carlyle Printers, Service & Supplies managed thousands of Canon devices across Ontario. That story just got bigger with the acquisition of Canon Canada’s Winnipeg Business Solutions Division office. The Manitoba Canon customers will now have 7 service techs to support them, and a staff three times the size of the former Canon Winnipeg office. Carlyle is also the largest Canon printer partner in Manitoba, managing corporate desktop fleets from some of the largest Winnipeg companies.

CONTACT US

Community Involvement

Building a better community takes efforts both at and away from the workplace

Carlyle Giving Program

Each member of the Carlyle Team gets to have a say in who & how we help our community by selecting a Charity of their choice which Carlyle will make a monetary donation to every year.

Carlyle Dragon Boat Slayers

Carlyle loves to get involved in the community! Every year we participate in the Dragon Boat Festivals in Winnipeg raising funds for various charities such as CancerCare Manitoba and The Dream Factory.

Food, Toy, & Supply Drives

Every holiday season, Carlyle helps the Christmas Cheer Board and assembles & delivers hampers to families provided through their Feed-a-Family program.

Equipment Donations

Carlyle often has used copiers, printers, scanners, and fax machines on hand that can be donated to qualifying nonprofits in the Winnipeg area.

Contact Us for More Info

Organizations We Support

  • Siloam Mission Logo
  • Canadian Cancer Socity Logo
  • Youth For Christ Logo
  • Winnipeg Pet Resuce Logo
  • DASCH Logo
  • St Boniface Hospital Logo
  • Dream Factory Logo
  • Tabernacle Logo
  • Dreams Take Flight Logo
  • Mutts Manitoba Logo
  • Habitat for Humanity Logo
  • Darcy's Animal Rescue Center Logo
  • Canadian Diabetes Association Logo