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Carlyle Lands Canon Canada's Business Solutions Winnipeg Group
Published By: Eric Johannson | Mon Mar 16, 2015
Derek and Eric Johannson's Carlyle Printers, Service & Supplies Ltd. (CPSS) has acquired Canon Canada's business solutions group's Winnipeg office.
The locally owned and managed printer-service company will take over all of Canon's national customers in Winnipeg.
The family-owned business had been an independent Canon dealer for about three years and the acquisition of Canon's direct connection in this market will double Carlyle's business overnight.
"It's an honour for us to be able to do this," said Eric Johannson, 30, president of CPSS. "The people at Canon believe that Carlyle and the Johannson's will do a good job for their customers, and we will."
CPSS has been in business since 2006. The business started servicing HP desk-top printers, selling the equipment, servicing the hardware and supplying toner.
Because of advancements in the technology and the changing nature of the business, it started to make sense for suppliers to provide a customer's servicing on the hardware and the toner consumables for a per-page monthly fee.
HP originally made the introduction between CPSS and Canon so its customers could integrate HP's smaller desktop printers with Canon's larger multi-function printers (MFP).
Derek Johannson, Eric's father and partner, said the deal reverses an industry trend.
He said other equipment manufacturers such as Ricoh, Xerox, and Konica Minolta all have direct selling organizations in Winnipeg as their primary channel and independent dealers as the backup.
It means CPSS will now service all of Canon's national clients that have Winnipeg offices.
Derek Johannson said it means more than 150 new accounts per year for CPSS and likely increase the company's 20-person staff by at least 30 percent.
Derek Johannson (and the Carlyle name) were formerly in the computer printing supply business.
In 1997, Carlyle Computer Products had seven retail locations across Western Canada and 130 employees when it was sold to Boise Cascade Office Products and merged with Grand & Toy.
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