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Managed Print Services Skip to main content

Carlyle Managed Print Services (MPS)

Managed Print Services represent a new way of thinking about office printing.


Why choose Carlyle? We have the industry experience and expertise to manage print fleets large and small.

With Carlyle, you’ll get:

  1. Detailed assessments including a breakdown of current costs and opportunities to save up to 30%
  2. Analysis of printer utilization vs. recommended monthly volumes vs. useful life
  3. Actionable solutions with ongoing management and support
  4. Proactive monitoring for continuous improvement
  5. A local partner you can count on

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One Vendor, One Price

Keep it simple with one point of contact for everything print. We’ll set you up with hardware, service, and supplies for one quarterly price.

Reduced Expenses

We’ll determine your cost per page by looking at all of the factors: hardware, supplies, service, parts, and staff time. Our customers are repeatedly amazed by how much they’re spending on print.

Greater Overall Efficiency

When the products and solutions are tailored to your needs, you’ll get back your most valuable asset: time. Let us handle the ongoing management and support so your team can get back to work!

Service

Service is where we hang our hat.

We've undertaken a number of unique measures that have made our service delivery the best in the industry:

  • Geographic Technician Assignment
  • Mobile van stock of parts needed to service devices
  • Third party aggregated net promoter score
  • Total Call Checklist - every service call is a maintenance call

Carlyle manages print devices and supplies toners to customers located across Canada and our expansion into the USA is on the rise.

Service Commitment

Best service in the business!

Many companies claim that they have the “Best service in the business” but few even have a way to measure how happy their customers are. Here at Carlyle Printers, Service & Supplies Ltd. we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system - www.netpromoter.com. For more info please click here.

0.00 HRS

AVERAGE
RESPONSE TIME

98.8%

FIRST TIME FIX RATE

97.67%

NET PROMOTER
SCORE

100%

UNCONDITIONAL
REPLACEMENT
GUARANTEE